That's unfair. You have no way of knowing if the ten minutes they spent filming this demo were completely fungible with time spent solving their manufacturing problems.

Personally, I welcome any increase in communication from the WakeMate team.

Give them a break. They were roundly panned a couple of weeks ago for not communicating and now you're criticising for the opposite reason. I know it's frustrating that you can't have your product now but this sort of communication and preview is to be welcomed.

I agree with you in general, but their recent communications mostly serve (to me anyway) to demonstrate how wrong their original communications were to begin with. For instance, I vividly remember a "Works with all phones" tagline plastered everywhere. Intellectually I knew that claim to be ridiculous, but seeing their recent compatibility table (http://help.wakemate.com/faqs/phone-compatibility/supported-...) somehow drove home to me in a new way how wrong their original claim was (I was thinking something like iPhone, Android, WebOS, JavaME. The new page promises support on about a third of those platforms.)

So while your point of "Better talking than not talking" is ok I guess, I think it's perfectly fair to feel betrayed on a couple of levels by the way they've handled themselves in the past, and being honest about it now doesn't absolve them of the way they handled their launch.

Here's a story: I was in Little Italy in NYC today and I stopped to have a panini at a place that advertised the best Tiramisu in Little Italy. Both the panini and the Tiramisu were palatable, at best, but far from what I would have expected. The waitress was a little rude too.

I paid the bill, left 25% gratuity, and made a mental note to try the place across the street.

I didn't create a support group for victims of false advertising, I didn't drone on and on about how I was gastronomically assaulted, and I didn't demand to publicly crucify their chef.

Your reply smacks of the hyperbole, so I'm singling you out. These guys are people just like you or I. They were wrong, they admitted it, and they're trying their best. Relax, buddy.