Do you feel that they should be held to a different standard to every other media? Television stations are responsible for what is televised, radio stations for what they broadcast, newspapers for what they print - but somehow internet companies are not responsible for what they store and communicate due to the number of messages they must monitor?
OK, that's fine, we'll treat them like common carriers and regulate them.
Television and radio are heavily regulated in part because there is limited spectrum set aside for broadcasts. Television, radio, and newspapers exert a great amount of editorial control.
Common carrier is a great model for this. AT&T isn't responsible for the content of phone calls, and they also don't exert any editorial control over them. Many popular platforms are kind of trying to be free to do whatever, but also exert editorial control, which seems untenable.
Disclaimer: i work for a silicon valley company; opinions are mine, not my employers.
> AT&T isn't responsible for the content of phone calls, and they also don't exert any editorial control over them.
AT&T is a common carrier for mobile and voice services so I'm not sure why you are raising them as a counter example. While they are not responsible for the content that is sent on their network, they do work with law enforcement and the intelligence community to ensure that specific crimes which occur only over telecommunications (i.e. threatening someone over the phone) can be investigated and proscecuted.
> and they also don't exert any editorial control over them.
Also, this is a requirement of being a common carrier. They have to send everything from A to B regardless of (lawful) content. Facebook, Twitter, et al, seemingly want to create an environment in which they can self-editorialise but are not held up to even the basic standards of a common carrier.
A correction to what I said - they are not common carrier for mobile data. They are common carriers for mobile voice communications.
There is a whole series of FTC v AT&T lawsuits which outline this argument and the extent to which they are subject to FTC regulation, if you're interested.
Are print shops responsible for the leaflets printed in them? Are phone companies responsible for the content of the conversations that take place over their lines?
> Are print shops responsible for the leaflets printed in them?
A case could be made that, yes, they are if the leaflets are obviously threatening.
> Are phone companies responsible for the content of the conversations that take place over their lines?
No, but they are responsible for a) not self-editorialising them (which Twitter, Facebook, etc are) and b) are responsible for assisting investigations where such crimes take place. Facebook cannot even tell who is paying for their advertisements. This wouldn't fly for a telecoms company.
OK, that's fine, we'll treat them like common carriers and regulate them.