In many cases yes. I do have hourly employees that are paid for specific support time slots. Part of their job is to be available and responsive during certain hours.
And that’s my point. It’s not getting done on time.
Projects that are well planned and have long histories of identical executions are taking longer and simply being dropped if I’m not probing.
Are these employees paid hourly? If not, it’s not really time theft if the work gets done on time.